If Customers Are Not Happy, We Don’t Have a Good Product — Shadi Gerjawi -CEO Africell Sierra Leone
Africell Sierra Leone Chief Executive Officer, Shadi Gerjawi, has reaffirmed the company’s commitment to putting customers at the centre of its operations, saying the views and experiences of customers remain critical to how the telecommunications company develops its products and services. Speaking during Africell’s Customer Experience (ACE) Media Tour, Gerjawi said the telecommunications industry is constantly changing because the needs of customers continue to evolve. He explained that...
